The Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.

Categories

• Business & Economics / Careers
• Business & Economics / Customer Relations
• Business & Economics / Decision-Making & Problem Solving

Product Details

ISBN: 9780113314331
ISBN-10: 0113314337
Publisher: TSO, The Stationery Office
Publication Date: November 4th, 2013
Pages: 196
Language: English
Series: ITIL v3 Intermediate Capability