Envisioning the Future of Reference: Trends, Reflections, and Innovations (Paperback)

Envisioning the Future of Reference: Trends, Reflections, and Innovations By Diane Zabel (Editor), Lauren Reiter (Editor) Cover Image

Envisioning the Future of Reference: Trends, Reflections, and Innovations (Paperback)

By Diane Zabel (Editor), Lauren Reiter (Editor)

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For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed--from technologies, tools, and techniques to models of service.

What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services.

Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.

Diane Zabel is Louis and Virginia Benzak Business Librarian and head of the Schreyer Business Library at The Pennsylvania State University.Lauren Reiter is Sally W. Kalin Librarian for Learning Innovations and business liaison librarian at The Pennsylvania State University Libraries.
Product Details ISBN: 9781440867378
ISBN-10: 1440867372
Publisher: Libraries Unlimited
Publication Date: February 25th, 2020
Pages: 193
Language: English