Orchestrating Experiences: Collaborative Design for Complexity (Paperback)

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Orchestrating Experiences: Collaborative Design for Complexity (Paperback)

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Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

Product Details ISBN: 9781933820736
ISBN-10: 193382073X
Publisher: Rosenfield Media
Publication Date: May 12th, 2020
Pages: 336
Language: English