Browse Books: Business & Economics / Customer Relations

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)

By The Disney Institute, Theodore Kinni

$24.99

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The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)

By David H. Maister, Charles H. Green, Robert M. Galford

$17.99

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The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Cover Image
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships (Hardcover)

By Jackie Ashton (With), Susan McPherson

$26.00

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Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)

By Marty Cagan

$30.00

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Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)

By Donald Miller

$24.99

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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)

By Pat Flynn

$24.99

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Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)

By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard

$26.00

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Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)

By Tony Hsieh

$17.99

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Como Construir Una Storybrand Cover Image
Como Construir Una Storybrand (Paperback)

By Donald Miller

$15.95

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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)

By Clayton M. Christensen

$28.00

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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)

By Horst Schulze, Dean Merrill (With)

$25.99

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Customer Centricity: Focus on the Right Customers for Strategic Advantage Cover Image
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Paperback)

By Peter Fader

$17.99

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This book cannot be returned, cancelled, or exchanged.

Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)

By Nihat Tavsan, Can Erdem

$27.50

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Itil Foundation, Itil 4 Edition Cover Image
Itil Foundation, Itil 4 Edition (Paperback)

By Axelos

$81.90

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7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
7L: The Seven Levels of Communication: Go from Relationships to Referrals (Paperback)

By Michael J. Maher

$16.95

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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)

By Micah Solomon, Herve Humler (Foreword by)

$17.95

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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)

By Carl Sewell, Paul B. Brown

$17.00

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The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success Cover Image
The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success (Paperback)

By Paul J. Henderson

$22.95

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This book cannot be returned, cancelled, or exchanged.

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